Privacy Policy

This Privacy Policy explains how Zahway handles and protects your personal information when you interact with our services. Zahway is a brand of Luxurygo Travel LTD, registered in England (No. 16127293).

Information we collect
We collect only the information necessary to deliver our travel services. This may include your name, contact details, passport information, and travel preferences provided when you contact us, request a quote, or confirm a booking.

How your information is used
Your information is used exclusively to manage your travel arrangements, including accommodation, transfers, curated experiences, guided tours, restaurant bookings, wellness services and any other elements included in your travel package.
It also allows us to issue confirmations, manage documentation, process payments through secure third party providers, and meet applicable legal or regulatory requirements.
We do not sell or share your personal data for marketing purposes without your explicit consent.

Sharing with partners
To fulfil your travel arrangements, limited information may be shared with trusted partners such as Destination Management Companies (DMCs), hotels, transfer providers and local experience operators.
Only the details required to deliver the service will be shared. All partners are required to handle this information responsibly and in accordance with their own privacy regulations.

Payments
Payments may be processed securely through authorised third-party payment providers.
Zahway does not store full credit card details.

Data security and retention
We take all reasonable measures to protect your personal information. Data is stored securely and retained only for as long as required to provide our services, comply with English law, or meet accounting and regulatory obligations.

Your rights
You may request access to, correction of or deletion of your personal information at any time by contacting us.
You also have the right to object to certain processing or withdraw consent where applicable.

Contact
For any privacy related enquiries, please contact:
contact@zahway.co.uk